Refund Policy

Due to the nature of research materials, all sales are final once the product has shipped and been accepted, except as described below.

If your order arrives damaged, defective, or is not the item you ordered, contact us within 7 days of delivery for a replacement or full refund.

Refunds are not available for orders delayed or undelivered due to an incorrect shipping address provided by the customer, shipping carrier delays outside of our control, or orders that have already been properly delivered.

Email support@mountainforgelabs.com with your order number and photos of the issue. Approved refunds are processed to the original payment method within 5–7 business days of approval.